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Free shipping & returns in the EU (does not apply to items on sale)

Returns & exchanges

— Orders within the EU

People's Republic of Cashmere offers free returns and exchanges within the EU with GLS parcel service provider (does not apply to items on sale). You have the right to return or exchange your order within 14 calendar days after delivery. Purchases made as Christmas gifts can be returned or exchanged until January 31st 2022.

 

If you wish to return an item fill out the form at the bottom of this page ↓

 

Within one business day you will receive a pre-paid return label, which should be placed on your package. In order to manage and reduce excess printing we do not attach prepaid return labels and order forms to your shipment. If possible, please use the original packaging when returning your item. Please enclose your receipt or a note with your full name. Your package should be handed to GLS within 7 calendar days.

Returns and exchanges are only possible if the item is returned in the same condition as when received. People’s Republic of Cashmere will not compensate for returned packages lost in shipping if a customer decides to use another courier than we provide a return label from. Refunds will be made as soon as possible after receiving your package. You will receive a confirmation via email once your return is processed. 

 

— Orders outside of the EU

People's Republic of Cashmere does not offer free shipping nor returns outside of the EU (does not apply to items on sale). You have the right to return or exchange your order within 14 calendar days after delivery. Purchases made as Christmas gifts can be returned or exchanged until January 31st 2022.

Return is only possible if the item is returned in the same condition as when received. When returning an item, please enclose your receipt or a note with your full name.

 

Returns can be sent to the following address:

DSV Prime Cargo / Terminal 2
C/O People's Republic of Cashmere
Profilvej 3
6000 Kolding
Denmark

t2@primecargo.com
+45 76 32 03 27

 

Please note: 
People’s Republic of Cashmere will not compensate for returned packages lost in shipping. Refunds will be made as soon as possible after receiving your package. You will receive a confirmation via email once your return is processed.