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Free shipping & returns in the EU

Returns & exchanges

— Orders within the EU

People's Republic of Cashmere offers free returns and exchanges within the EU with GLS parcel service provider. You have the right to return or exchange your order within 14 calendar days after delivery.

 

If you wish to return or exchange an item, please send us an email at hello@peoplesrepublicofcashmere.com and tell us the following:

  • Your order number
  • Which item(s) you want to return or exchange

 

Within one business day you will receive a pre-paid return label, which should be placed on your package. If possible, please use the original packaging when returning your item. Please enclose your receipt or a note with your full name. Your package should be handed to GLS within 7 calendar days.

Returns and exchanges are only possible if the item is returned in the same condition as when received. People’s Republic of Cashmere will not compensate for returned packages lost in shipping if a customer decides to use another courier than we provide a return label from. Refunds will be made as soon as possible after receiving your package. You will receive a confirmation via email once your return is processed. 

 

— Orders outside of the EU

People's Republic of Cashmere does not offer free shipping nor returns outside of the EU. You have the right to return or exchange your order within 14 calendar days after delivery.

Return is only possible if the item is returned in the same condition as when received. When returning an item, please enclose your receipt or a note with your full name.

 

Returns can be sent to the following address:

DSV Prime Cargo / Terminal 2
C/O People's Republic of Cashmere
Profilvej 3
6000 Kolding
Denmark

t2@primecargo.com
+45 76 32 03 27

 

Please note: 
People’s Republic of Cashmere will not compensate for returned packages lost in shipping. Refunds will be made as soon as possible after receiving your package. You will receive a confirmation via email once your return is processed.