All items are shipped by parcel post with DAO (only in Denmark), GLS (within the EU) or DHL/UPS/FedEx etc. (outside of the EU). You, therefore, can follow your package via track and trace from shipping it until it is delivered. Once you have received the package, you should inspect the goods. If the package and/or contents are damaged, please immediately send us an email at email@example.com.
Holiday shipping deadlines
If you place an order before 13:00 (Copenhagen time) on a weekday, it will be dispatched the same day.
The last chance to buy Christmas gifts, with a delivery guarantee before Christmas:
- 20/12 - Denmark (GLS, DAOhome)
- 19/12 - Denmark (DAOshop)
- 15/12 - Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
- 15/12 - Overseas (Australia, the United States, Canada, others)
- 14/12 - Norway, Finland, the United Kingdom, Ireland
*Please note, that delivery times are provided as guidelines only. Issues such as payment authorisation and customs clearance may cause delays. During sale and promotion periods delivery might take a little longer than the regular delivery term.
The delivery time is in work days. The day of the first scan by a parcel service provider in Denmark counts as day 0.
|Denmark (Anholt, Bornholm and Læsø + 1 day)||1 day|
|REST OF THE WORLD|
|United Kingdom||3 days|
|United States||4 days|
|Others (please contact our customer service for the detailed transit times)||2-13 days|
Orders within the EU
People's Republic of Cashmere offers free standard shipping and returns on all orders over 900 DKK / 130 EUR within the EU.
Shipping prices (below 900 DKK / 130 EUR):
- Denmark: 49 DKK
- Within the EU: 69 DKK
If a package is not picked up we charge a fee of 49 DKK / 10 EUR.
Rest of the World
People's Republic of Cashmere does not offer free shipping outside of the EU.
- Standard Worldwide Shipping: 185 DKK
If a package is not picked up we charge a fee of 10 EUR.
For orders to Norway, Switzerland, the United Kingdom and the United States, VAT and customs duties are included in the purchasing price but excluding shipping costs.
For other non-EU countries, we offer tax-free purchases. VAT (25% of the total price) is automatically deducted based on your location. Please note that local charges (customs duty, sales tax, etc.) can occur depending on your region and local customs legislation. These charges are at your own expense.