Shipping
All items are shipped by parcel post with DAO (only in Denmark), GLS (within the EU) or DHL/UPS/FedEx etc. (outside of the EU). You, therefore, can follow your package via track and trace from shipping it until it is delivered. Once you have received the package, you should inspect the goods. If the package and/or contents are damaged, please immediately send us an email at hello@peoplesrepublicofcashmere.com.
DELIVERY TIME
Holiday shipping deadlines
If you place an order before 13:00 (Copenhagen time) on a weekday, it will be dispatched the same day.
*Please note, that delivery times are provided as guidelines only. Issues such as payment authorisation and customs clearance may cause delays. During sale and promotion periods delivery might take a little longer than the regular delivery term.
The delivery time is in work days. The day of the first scan by a parcel service provider in Denmark counts as day 0.
| THE EU | |
| Denmark (Anholt, Bornholm and Læsø + 1 day) | 1 day |
| Austria | 2 days |
| Belgium | 2 days |
| Bulgaria | 5-6 days |
| Croatia | 5-6 days |
| Cyprus | 5 days |
| Czechia | 2 days |
| Estonia | 5-6 days |
| Finland | 2-4 days |
| France | 3 days |
| Germany | 1-2 days |
| Greece | 4-6 days |
| Hungary | 3 days |
| Ireland | 4 days |
| Italy | 3-5 days |
| Latvia | 5-6 days |
| Lithuania | 4-5 days |
| Luxembourg | 2 days |
| Malta | 4 days |
| Netherlands | 2 days |
| Poland | 3 days |
| Portugal | 4-5 days |
| Romania | 5 days |
| Slovakia | 3 days |
| Slovenia | 3 days |
| Spain | 4-5 days |
| Sweden | 1-3 days |
| REST OF THE WORLD | |
| Australia | 4-5 days |
| Greenland | 4-6 days |
| Monaco | 3-4 days |
| Norway | 1-3 days |
| Switzerland | 3 days |
| United Arab Emirates | 3 days |
| United Kingdom | 3 days |
| United States |
4 days |
| Others (please contact our customer service for the detailed transit times) | 2-13 days |
DELIVERY RATES
Orders within the EU
People's Republic of Cashmere offers free standard shipping and returns on all orders over 900 DKK / 130 EUR within the EU.
Shipping prices (below 900 DKK / 130 EUR):
- Denmark: 49 DKK
- Within the EU: 69 DKK
If a package is not picked up we charge a fee of 49 DKK / 10 EUR.
Rest of the World
People's Republic of Cashmere does not offer free shipping outside of the EU.
- Standard Worldwide Shipping: 249 DKK
If a package is not picked up we charge a fee of 10 EUR.
For orders to Norway, Switzerland, the United Kingdom and the United States, VAT and customs duties are included in the purchasing price but excluding shipping costs.
For other non-EU countries, we offer tax-free purchases. VAT (25% of the total price) is automatically deducted based on your location. Please note that local charges (customs duty, sales tax, etc.) can occur depending on your region and local customs legislation. These charges are at your own expense.
RETURNS: ORDERS WITHIN THE EU
People's Republic of Cashmere offers free returns on all orders over 900 DKK / 130 EUR within the EU. For orders below 900 DKK / 130 EUR, we charge a fee of 49 DKK (within Denmark) / 69 DKK (within the EU) for the return, which will be automatically deducted from the refunded amount.
If you want to return your order, please fill out the form below within 14 calendar days after delivery: www.bit.ly/prc-returns. We will provide you with all the necessary steps in a separate email after you submit the form. Afterwards, your package should be handed to a courier within 14 calendar days.
Returns are only possible if the item is returned in the same condition as when received. People’s Republic of Cashmere will not compensate for returned packages lost in shipping if a customer decides to use another courier from which we provide a return label.
Refunds will be made as soon as possible after receiving your package and within 8 business days. The amount for the item will be refunded to the same means of payment that was used when ordering. You will receive a confirmation via email once your return is processed, and you will be able to see the refund in your bank account or credit card statement up to 30 days after the refund is issued.
RETURNS: ORDERS OUTSIDE OF THE EU
People's Republic of Cashmere does not offer free shipping nor returns outside of the EU.
If you want to return your order, please fill out the form below within 14 calendar days after delivery: www.bit.ly/prc-returns. We will provide you with all the necessary steps in a separate email after you submit the form. Afterwards, your package should be handed to a courier within 14 calendar days.
IMPORTANT: Please inform the selected carrier that the return should go back to the original MRN (Movement Reference Number) / export document or be sent as a commercial return.
Returns are only possible if the item is returned in the same condition as when received. People’s Republic of Cashmere will not compensate for returned packages lost in shipping.
Refunds will be made as soon as possible after receiving your package and within 8 business days. The amount for the item will be refunded to the same means of payment that was used when ordering. You will receive a confirmation via email once your return is processed, and you will be able to see the refund in your bank account or credit card statement up to 30 days after the refund is issued.
Returns can be sent to the following address:
People’s Republic of Cashmere
C/O System Transport A/S
Kumlehusvej 1, Gate 56-58
4000 Roskilde
Denmark
rampe20@systemtransport.eu
+45 20 37 69 27